top of page

Privacy Policy for Home Secure Locksmiths


Effective Date: 10th January 2025

 

At Home Secure Locksmiths, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.homesecurelocksmiths.co.uk) and utilize our services, in compliance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

 

1. Information We Collect

We may collect and process the following personal data:

1.1 Personal Information You Provide

  • Contact Details: Name, email address, phone number, and postal address when you:

    • Contact us via our website or directly.

    • Request a quote or service.

    • Subscribe to our newsletters or updates.

  • Service Details: Information related to the locksmith services you require, including property access details and security concerns.

1.2 Automatically Collected Information

  • Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.

  • Cookies: Small data files stored on your device to enhance website functionality and user experience. For more details, refer to our Cookie Policy.

 

2. How We Use Your Information

We use your personal data to:

  • Provide Services: Deliver and manage the locksmith services you request.

  • Communication: Respond to your inquiries, provide quotes, and send service-related information.

  • Marketing: With your consent, send promotional materials and updates about our services.

  • Website Improvement: Analyze website usage to enhance functionality and user experience.

  • Legal Compliance: Fulfill our legal obligations and protect our rights.

 

3. Legal Basis for Processing

Our processing of your personal data is based on:

  • Contractual Necessity: To perform the services you request.

  • Legitimate Interests: For business operations, including marketing and service improvement.

  • Consent: For sending marketing communications (you can withdraw consent at any time).

  • Legal Obligations: To comply with applicable laws and regulations.

 

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, IT support).

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

6. Your Rights

Under the GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal limitations.

  • Restriction: Request limitation of data processing under certain circumstances.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at homesecurelocksmiths@gmail.com.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

 

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

 

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: homesecurelocksmiths@gmail.com
Phone: 07960 404 581
Address: Bo'Ness, Central Scotland

 

This Privacy Policy reflects our commitment to protecting your personal information and ensuring transparency in how we handle your data.

bottom of page